Shipping Policies

DOMESTIC SHIPPING

We ship USPS (United States Postal Service) PRIORITY MAIL throughout the US and it's Territories. The computer generated postage prices you see on your invoice are only an ESTIMATE of the actual cost of shipping your order. At the time we process your order we calculate the shipping fee based on destination and weight of the package and add a $4.00 handling fee. We use Flat Rate boxes, Regional Boxes and First Class services whenever possible and do our best to offer you the safest, least expensive way to receive your fabrics.

INTERNATIONAL SHIPPING FEES
International fees keep increasing, so is important to factor this in when shopping online. We value our many international customers ordering our fabrics all around the world.

We ship USPS PRIORITY INTERNATIONAL MAIL and use FIRST CLASS mailing when weight is under 4 pounds.The Post Office now offers one of the best shipping options available and offers tracking on ALL packages. 

Purchase Order Option
One way to order from abroad is to use the Purchase Order option. Here you contact us with a credit card to use for your order and or additional shipping cost.  From that point on you just order and say' use card on file' and your order is instantly complete 

Paypal Option
The other choice for payment is to use the Paypal Option; paying for your order at the time of purchase with your Paypal account & we can Paypal Invoice you for the extra postage. You can also use the Paypal option when ordering and keep a credit card on file just for the extra postage. This eliminates delays in communication and expedites your order making it easier for everyone.

Estimates fo International Fees

Europe     Australia Canada
 3#  -  $34.50     $34.50   $26.00
 4#  -  $41.00     $41.00   $30.50
 7#  - $54.50     $65.50   $44.50 

FREE SHIPPING OFFERS DO NOT APPLY TO INTERNATIONAL ORDERS unless otherwise stated

When Will My Order Be Shipped?
All orders are shipped in the order received and are subject to availability. Please give our staff at least a week before requesting the mailing status of a package. This allows them to focus on completion of the order-to-mail cycle and is easier and less time consuming to track.
Fabrics come and go quickly, and don't be disappointed when we have sold out of your choice. We try and update the website throughout the day but Shelley and Beth can be very busy.

We have a ONE YARD MINIMUM for most fabrics, and then add in 1/2 yard increments. Call us if you need more information about a fabric than what is shown on the website.

We usually ship 2-3 times a week.

Adding to Previous Orders
Once you hit the Send/Purchase‚ button on an order, it is complete. Please make selections carefully, as it can be difficult to add to an already placed order.

ALL FABRICS ARE SUBJECT TO AVAILABILITY
Fabrics come and go quickly, and we update the website as often as we can.
Due to time constraints we will NOT contact you about replacements for End Cuts or Sale items.

Fabric Returns
Cut to order fabric can be returned within 7 days of receipt in original condition and with receipt/invoice. No returns on End Cuts and Sale Fabrics.

Swatch Policy
We gladly fill swatch requests when you need to see and feel a fabric. Please limit swatch requests to 3 to 5 at a time. Bear in mind that fabrics sell out quickly and are sometimes unavailable by the time your swatches arrive.

E-mail your swatch request writing SAMPLES in the subject box, send email request to shelley@marcytilton.com

Silk Screens
All silk screens are custom made: allow 10 business days for processing.

The ArtBarn Fabric Studio
Shelley and Beth handle all fabric orders, refunds and availability questions. If you have a question regarding your order, please call or e-mail Shelley or Beth directly: 541 592 2969
shelley@marcytilton.com, beth@marcytilton.com





 


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