Those Pesky Shipping & Handling Costs
U.S. Postal Service rates increased January 26th 2013, not only increasing the cost of a first-class stamp 1 cent to 46 cents, but raising rates across the board for consumers and small businesses.




DOMESTIC SHIPPING

We ship USPS (United States Postal Service) PRIORITY MAIL throughout the US and it's Territories. The computer generated postage prices you see on your invoice are only an ESTIMATE of the actual cost of shipping your order. At the time we process your order we calculate the shipping fee based on destination and weight of the package and add a $4.00 handling fee. We use Flat Rate boxes, Regional Boxes and First Class services whenever possible and do our best to offer you the safest, least expensive way to receive your fabrics.

INTERNATIONAL SHIPPING FEES

We have many customers ordering from countries around the World. We ship PRIORITY INTERNATIONAL and use FIRST CLASS mailing when weight is under 4 pounds.The Post Office now offers one of the best shipping options available and offers tracking on ALL packages.
International fees are quite a bit higher this year and it is important to factor this in when shopping online.

INTL SHIPPING & PURCHASE ORDER OPTION
One way to order from abroad is to use the Purchase Order option. Here you contact us with a credit card to use for your order and or additional shipping cost to a foreign country

INTL SHIPPING & PAYPAL OPTION
Your other choice for payment is to use the Paypal Option; paying for your order at the time of purchase with your Paypal account & having your credit card on file with us for the extra postage to foreign countries. This expedites your order and makes it easy for everyone.

FREE SHIPPING OFFERS DO NOT APPLY TO INTERNATIONAL ORDERS unless otherwise stated


When Will My Order Be Shipped?
All orders are shipped in the order received and are subject to availability. Please give our staff at least a week before requesting the mailing status of a package. This allows them to focus on completion of the order-to-mail cycle and is easier and less time consuming to track.
Fabrics come and go quickly, and don't be disappointed when we have sold out of your choice. We try and update the website throughout the day but Shelley and Beth can be very busy.

We have a ONE YARD MINIMUM for most fabrics, and then add in 1/2 yard increments. Call us if you need more information about a fabric than what is shown on the website.

We usually ship 2-3 times a week.

No Adding to Previous Orders
Once you hit the Send/Purchase‚ button on an order, it is complete. Please make selections carefully, as it can be difficult to add to an already placed order.

ALL FABRICS ARE SUBJECT TO AVAILABILITY
Fabrics come and go quickly, and we update the website as often as we can.
Due to time constraints we will NOT contact you about replacements for End Cuts or Sale items.
Swatch Policy
We gladly fill swatch requests when you need to see and feel a fabric. Please limit swatch requests to 3 to 5 at a time. Bear in mind that fabrics sell out quickly and are sometimes unavailable by the time your swatches arrive.

email your swatch request writing SAMPLES in the subject box
send email request to shelley@marcytilton.com


Silk Screens
All silk screens are custom made: allow 10 business days for processing.

The ArtBarn Fabric StudioShelley and Beth handle all fabric orders, refunds and availability questions. If you have a question regarding your order, please call or e-mail Shelley or Beth directly: 541 592 2969
shelley@marcytilton.com, beth@marcytilton.com





 


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